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5 Best Websites to Learn Coding for Free
13 Nov 2024
Check out these platforms that offer free coding lessons to help you develop your programming skills effectively.
30 Inspirational Customer Service Quotes to Inspire Your Agents
19 Nov 2024
Customer service is the heartbeat of any business, acting as a bridge between the company and its customers. In an age where consumer choices are abundant, exceptional customer service can be the differentiating factor that sets a company apart.
Managing Customer Expectations in a Call Center
21 Nov 2024
SQM research shows that 88% of people have stopped doing business with a company due to poor call center customer service. That statistic alone should motivate you to ensure your call center meets or exceeds customer expectations.